SUPPORT
Getting help.
Most answers are already inside the app. If you need more, one file tells the whole story.
The in-app Help manual
Help ▸ StudioClock Help covers setup, the display designer, modules and the LAN viewer. It reads in English in every language, with a documentation-translation pass planned.
Export diagnostics before you write in
Help ▸ Export Diagnostics writes one file: versions, sync state, module statuses, recent logs and the current show as redacted JSON. Logo image bytes are stripped and passcodes are reported only as "set" or "not set" - safe to send.
First run
The guided first-run sheet gets a new operator to a trusted, working clock in four choices: time source, starter layout, output display and the LAN viewer.
Contact
Attach the diagnostics file and describe what the clock was doing at the time.
rick-skelton.com/contact